Refund Policy

Refund Policy

Mind Body Connection by Sonali Bhatia Singh

Introduction

At Mind Body Connection, we are deeply committed to supporting your journey toward emotional balance, fertility wellness, and personal transformation.
Every program and session is designed with care, compassion, and scientific grounding — yet the progress you experience ultimately depends on your consistency, openness, and readiness to apply the guidance provided.


1. No Guarantee of Results

At Mind Body Connection, we do not promise or guarantee specific results — such as pregnancy, emotional healing, or lifestyle transformation.
Our mission is to guide and empower you with proven tools, mind-body techniques, and continuous mentorship that have helped many women achieve harmony and healing.
However, results vary depending on individual participation, medical conditions, mental readiness, and adherence to the guidance shared during the sessions.

Our commitment is to your progress and well-being, not to any fixed measurable outcome.


2. Refund Eligibility

Refunds may be considered only under the following conditions:

  • The client has enrolled in a paid counselling, fertility coaching, or wellness program directly through Mind Body Connection’s official website or authorized channels.

  • The client has completed all assigned modules, practices, techniques and tasks as directed by the coach.

  • A written refund request is submitted within 15 days of program completion and supported by documented proof of participation and adherence.

Refunds are not applicable if:

  • The session or program has already been attended or accessed (in full or in part).

  • The client cancels after accessing digital course materials, videos, or recorded content.

  • The client fails to attend or skips scheduled sessions without proper notice.

  • The client discontinues mid-way or expresses dissatisfaction after availing services.



4. Client Responsibilities

To remain eligible for any refund consideration, the client must:

  • Follow the guidance and practices as prescribed by the coach.

  • Maintain proof of active participation (journaling sheets, session notes, other details etc.).

  • Be available for follow-up assessments and provide honest feedback.

Any deviation from the program structure or incomplete participation waives eligibility for refund.


6. Refund Request Process

If you wish to request a refund:

  1. Email [email protected] with the subject line:
    “Refund/Cancellation Request – [Your Name / Program Name]”

  2. Include:

    • Full Name

    • Contact Number

    • Program or Session Name

    • Date of Purchase or Booking

    • Reason for Refund/Cancellation

  3. The support team will acknowledge your request within 3–5 working days and review eligibility as per this policy.

  4. Approved refunds will be processed within 7–10 working days to the original mode of payment.